Shipping policy
Below you will find a few of our frequently asked questions about our Zen Zone shipping policies & timelines. If you have any questions, please email at infozenzoneshop@gmail.com
Q. Where do you ship from?
A. We ship from our partnered warehouse and factories located in Asia and North America. Because we ship from multiple warehouses, please expect your accessories to ship separately if you ordered more than one.
Q. Where do you ship to?
A. We currently are shipping World Wide.
Q. How long does your order processing take?
A. Generally your order will be processed within 3-5 days.
Q. How long will take for my order to arrive?
A. It usually takes between 15-25 business days for all your orders to arrive.
Q. What if it doesn’t fit? Do I have to pay for shipping to return it?
A. No! We will send you a shipping label so you can return it to our office in the United States.
Q. What is your shipping Policy?
A. At Zen Zone, our goal is to offer you the best shipping options. Everyday, we deliver to dozens of customers across the United States, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order I placed. The manufacturer and post will process the order, which takes an additional 3-5 business days.
- Shipping Time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, the order takes between 15-25 days for it to arrive at their destination.